FIT PROTOCOL TRAINING
The ongoing training that helps you grow your business in a comprehensive way and guarantees the best customer experience.
The Sidas Academy Expertise
Thanks to our knowledge, know-how and expertise acquired over 50 years of training and providing follow-up help and support to our retailers, has enabled us to develop a protocol that guarantees the very best experience for your customers. Implementation of the protocol is carried out in conjunction with our Fit Protocol training programs, which include in-store and phone-based follow up support to ensure you receive the help you need throughout the season.
With the Fit Protocol training:
- Customers are satisfied because their shoes fit perfectly and fully meet all their requirements.
- Retailers follow a specific protocol (for which they have been trained) when both initially approaching the customer and when selling the product.
- Retailers revenue is increased, as well as their customer satisfaction rates.
- Brands are happy because retailers are meeting the needs of the customer by selling their products properly.
Overall, the Fit Protocol results for the 23-24 fall/winter season are:
+ 25%
Increase of conversion rates on soles
+ 97%
Increase of conversion rates on socks
+ 10%
Increase in conversion rate for accessories
The Fit Protocol is also a support program that goes far beyond simple training! During your follow-up and according to your needs, our expert can offer you:
Customized merchandising to highlight your expertise in-store
A video to promote your expertise on your networks and screens
A library of documents and memos so you never forget any of our experts’ tips
A marketing campaign to boost your SEO and Google reviews
Training Content
The Sidas Academy has developed the Fit Protocol solutions, to help you to increase your business in a overall way, and to make the most of our experts accompanying.
The Fit Protocol will give you technical and strategical knowledge, shared by our specialists while giving you a regular follow-up, in your store or by phone.
This program will be adapted to your running, outdoor or ski shop, to assure you the objectives set by one of our retail experts during the Audit.
The Run, Outdoor and Ski programs are the same. However, the content is specialized to each domains and it is available in two different levels.
OBJECTIVES:
- Increase your conversion rate
- Increase customer satisfaction through clear merchandising
- Retain customers and sales assistants
- Obtain recognised certification
PRICE: Available on demand. Contact us to get started!
Disover all our available trainings in North America and in the UK and Ireland.